Knowledge Exchange Workshops

Maximising the Vendor Relationship with a Merchant Acquirer

Agenda

1. Introduction

• Outline and objectives for the day

2. Basics of Merchant Acquiring

• Facts behind the merchant acquiring business

3. The acquiring value chain

• A comprehensive view of the acquiring process

4. The merchant's view of card acceptance

• Understanding the needs of the merchant

5. Account management

• Understanding the needs of the merchant

6. Best practises

• How to leverage the merchant business

7. The structure of the merchant business

• Understand the business drivers within the merchant process

8. Insourcing vs outsourced merchant processing

• What a bank looks for when deciding to outsource the merchant process

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